JD Edwards Managed Services
Most JD Edwards customers cannot effectively and sustainably provide an adequate level of support and availability to the businesses with their own IT staff.
At EmeraldCube, we are experts at managing all the technical aspects of your JDE environment, leaving you free to focus on growing your business. We offer a variety of performance SLA-based support plans for clients of all sizes on any supported platform and database. Our dedicated team of resources provide 24/7 coverage, so you can have peace of mind and focus on your business.
We use state-of-the-art continuous improvement applications such as EmeraldPrism – the most advanced JDE system administration application in the market – to proactively identify issues and changes that could affect JDE stability and uptime.
We offer different levels of Managed Services plans to help maintain and support your JDE environment. We provide a variety of engagement models ranging from a simple one-time block of hours that will help to supplement your existing IT team to a completely outsourced model that operates as an extension of your own IT group.